One of the most critical components of a smartphone is the proximity sensor, which is responsible for detecting when the phone is near our ear during a call and turning off the display to prevent accidental touches. However, when the proximity sensor is not working, it can cause a lot of inconveniences, such as accidental hang-ups, muted calls, and battery drain.
There are some quick fixes for a sensor that’s not working. But it would help if you trust the expertise of a professional at a phone repair shop. This blog will discuss the causes of the proximity sensor not working and how to fix them.
How to Fix a Phone Proximity Sensor That is Not Working
Causes of Proximity Sensor Not Working:
Dirt and Dust:
One of the primary reasons for the proximity sensor not working is the accumulation of dirt and dust particles around the sensor. These particles can cover the sensor, making it difficult for it to detect your presence during a call.
Screen Protector:
Sometimes, the screen protector on your phone can interfere with the proximity sensor. The screen protector might be too thick or have a cutout that must be positioned appropriately. You can ask an expert at a phone repair shop to suggest a more suitable screen protector.
Software Issues:
Sometimes, the proximity sensor not working can be due to software issues. The phone’s operating system might have a bug that prevents the proximity sensor from working correctly.
Physical Damage:
If your phone has been dropped or hit hard, it can damage the proximity sensor. The sensor is a delicate component; even a tiny amount of damage can render it useless.
Water Damage:
Water damage can also cause the proximity sensor not to work. If your phone has been exposed to water or moisture, it can cause the sensor to malfunction. In such a situation, you should immediately take your phone to a phone repair shop so that the problem can be diagnosed as soon as possible.
How to Fix Proximity Sensor Not Working:
Clean the Sensor:
The first thing you should try when your proximity sensor is not working is to clean it. Use a soft, dry cloth to wipe the sensor gently. You can also use a cotton swab to clean around the sensor. Avoid using water or cleaning solutions, as they might damage the sensor.
Remove Screen Protector:
If you have a screen protector on your phone, try removing it and see if the proximity sensor works correctly. If the sensor works fine without the screen protector, you might need to replace it with a thinner one or adjust the cutout.
Calibrate the Sensor:
Most smartphones have a built-in sensor calibration tool that you can use to fix the proximity sensor not working issue. Go to your phone’s settings, select the “Display” option, and then look for the proximity sensor calibration tool. Follow the on-screen instructions to calibrate the sensor. If you can’t do this procedure on your own, you can always get help from an electronic repair shop professional.
Restart the Phone:
Sometimes, restarting your phone can fix the proximity sensor not working issue. Press and hold the power button until the power menu appears, and then select the “Restart” option.
Update the Software:
Updating your phone’s software might fix the issue if the proximity sensor is not working due to a software bug. Go to your phone’s settings, select the “System” option, and then look for the “Software Update” option. Follow the on-screen instructions to update your phone’s software.
Check for Physical Damage:
Check for physical damage around the proximity sensor if your phone has been dropped or hit hard. If there is any damage, you should take your phone to a repair center to get it fixed.
Dry the Phone:
If your phone has been exposed to water or moisture, it can cause the proximity sensor not to work. If you suspect water damage, turn off your phone immediately and remove the battery (if possible). Place the phone in a bowl of uncooked rice or silica gel packets to absorb the moisture. Leave it for at least 24 hours, then try turning it back on.
It’s essential to take care of your smartphone and keep it clean and dry to avoid proximity sensors, not working issues. If you cannot fix the problem alone, it’s always best to take your phone to a professional repair center to get it fixed. Tellfix offers the best repair and maintenance services for your phones and other devices. Our highly competent team deals with your problem with minimum turnaround time. Contact us or book an appointment.
To Wind it Up!
The proximity sensor is an essential component of a smartphone, and when it is not working, it can cause a lot of inconveniences. Please don’t ignore the proximity sensor not working issue, as it can lead to other problems such as accidental hang-ups, muted calls, and battery drain. By following the tips mentioned in this blog, you can fix the proximity sensor not working issue and ensure that your smartphone works smoothly.